Delegating Responsibilities
There is always a lot of focus put on the position and responsibilities of being a Clan Leader. Most unsuccessful clan leaders will retain all these responsibilities and disregard the potential growth they can have when they delegate. It also prevents the Clan Leader from becoming too bruned out from all the responsibilities and simply skip ship. This every well can be the number one reason why a clan would fail.
Another reason why Clan Leader’s should delegate they’re responsibilities is to allow members to get involved with their clan. This keeps things interesting and gives them a sense of purpose that they wouldn’t usually have in most Clans. I wouldn’t recommend “assigning” jobs to members, however give them an option to sign up for these positions. Allowing them to sign up for jobs would prevent a high turnover in regards to the jobs you have (since they chose the job), and enabling you to keep more administrative members.
I want to give some ideas out to Clan Leaders interested in delegating some of their responsibilities:
Entry level Jobs: These types of positions provide a first step for many leaders in Clans. These type of positions generally require very little skill and knowledge, perfect for low ranking members. The idea is to provide apprenticeship into your system of operating your clan and should be the ground-level of recruiting leaders in the future.
- Journalist: Writes about official matches, recent promotions, community news, game and clan announcements.
- Records Secretary: Keeps all member information up-to-date. This person might also cover information displayed on the website and forums, and should inform leaders to keep info up to date.
- Recruiter: A new members link to the rest of the Clan. Recruiters should be gaining the interest of the players looking to join a Clan and perform promotional events like Public Matches. They usually answer any questions that the new members might have, and provides information in regards to joining the clan.
- Schedule Secretary: These members keep the calendar updated for each incoming month.
- Trainer: These members provide training and tips for the game the Clan play’s most.
Management Jobs: These members usually have the most seniority out of all the members of the Clan. The Clan Leader usually provides some level of independent decision making to these jobs, allowing and enabling them to administer their respective groups as effective as possible.
- Team Leader: These members usually have seniority over most of the members of their respective Teams. In a military-style structure, these titles can range from “Squad Leader,” “Platoon Sergeant,” etc. These members provide a link between regular members to leadership members in regards to problems, and conflict resolution. In the real world, these positions might be called “Supervisors,” or “Sergeants.“
- Financial Head: This position might come later after some growth, however Clan Leaders need to think about assigning someone to handle the funds. They should keep track of where the funds are coming from, and provide recognition to members who have donated. In the real world, this position would be related to being an “Accountant.”
- Moderators: They provide some type of skills involving Web Administration and Managing an online community. These members should enforce the rules on the forums and servers to provide a quality playing environment. In the real world, this position might be related to “Human Resources,” or “Quality Assurance.”
- Co-Leaders: These members are usually someone who has been trusted by the Clan Leader and has been chosen to be their replacement in the event the Clan Leader is no longer able to lead the Clan. These members should be the Clan Leader’s top assistant in regards to running and operating the Clan as a whole. In the real world, the most common use of this position is “Executive Officer” or “Deputy Commander.” “Administrative Assistant” is fitting in some cases.
I would highly recommend not giving out any administrative rights to anything that can effectively shut your Clan down. Access to Web Administration, Server Accounts, Paypal Accounts, etc, should be left to the Clan Leader, and someone that they trust deeply.
These are some basic responsibilities and titles for members in the event the Clan Leader wants to delegate. Just like a major business, no single person can build an empire without delegating in some fashion. The idea is to give all your members the management side of running the clan and giving you a more strategic position within the clan. Instead of managing individual members, start managing groups of members.
